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CD-RW/DVD-ROM FAQs
01.- Do I need to install a special device driver for my CD-RW/DVD-ROM drive?
02.- How do I play DVD movies on my computer?
03.- Can I install a CD-RW/DVD-ROM in an Apple Power Mac?
04.- Can I copy a DVD-Movie Disc?
05.- I have a CD-ROM and a CD-RW/DVD-ROM installed in my system. Why can I only listen to audio CDs from one of my drives?
06.- What is Regional Coding and can I change the regional code on my drive?
07.- My CD-ROM works in Windows, but when I try to use the CD-ROM in DOS it does not work. What is the problem?
08.- Will this CD-ROM drive work with OS/2 2.1?
09.- Whenever I try to read a CD, I get the message "CDR101 not ready reading drive D, Abort, Retry, Fail" (D: Representing your CD-ROM drive letter)
10.- I get the error message "Your multifunction device (standard dual PCI IDE controller) has some child devices using 32 bit drivers and others using compatibility mode drivers." How do I fix this?
11.- My CD-ROM has a short spin-down time, is there a way to adjust this?
12.- My Device Manager has a yellow exclamation point next to my primary and/or secondary IDE controllers. When I try to remove them I get the error message "This device is part of a multifunction device and can not be removed& ." What do I do?
13.- My CD-ROM does not read my CD-RW disks. What do I do?
14.- In the BIOS/CMOS I set the Primary Master, Primary Slave, Secondary Master, and Secondary Slave to Auto, but the Device Manager shows a Primary IDE Controller and an Intel PCI controller. There is no Secondary IDE Controller listed. What is the problem?.
15.- I installed the CD-ROM and it doesn't work. The system has a dual port EIDE controller. The Primary IDE Controller has two drives and the Secondary IDE controller has one hard drive. According to the instructions, I installed the CD-ROM drive on the Secondary IDE Controller as a "slave." The PC boots, then hangs. If I disconnect the IDE Cable from the CD, it boots fine. What is happening here?
16.- I installed the CD-ROM drive and during boot-up, I get the following message: C:\DOS\MSCDEX.EXE /D: MSCD001 /V not enough drive letters available. How do I fix this problem?
DVD-RAM FAQs
CD-RW/DVD-ROM FAQs
Q: Do I need to install a special device driver for my CD-RW/DVD-ROM drive?
A: No, you do not need to install any software device drivers. Microsoft '95, '98, 2000, WinMe and NT are shipped with ATAPI device drivers installed that work correctly with most major brand CD-ROM-RW/DVD-ROM drive. After installing your CD-RW/DVD-ROM drive, and rebooting your computer, the system should recognize the CD-RW/DVD-ROM drive.
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Q: How do I play DVD movies on my computer?
A: In order to play DVD movies on your computer using your CD-RW/DVD-ROM drive, you must use 3rd party software, which is included with the CD-RW/DVD-ROM kit. There are 3rd party DVD/MPEG-2 cards available that also allow you to view DVD movies. Available on our site.
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Q: Can I copy a DVD-Movie Disc?
A: You will not be able to duplicate a DVD movie using the CD-RW/DVD-ROM drive. Most movies are encrypted and copyright protected.
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Q: What is Regional Coding and can I change the regional code on my drive?
A: Region Protection Coding (RPC) of DVD Discs is a feature that is supported on DVD Players and is used with DVD-Video Discs (i.e. movies). Currently, the motion picture industry has divided the world into different regional "zones." These regions or "zones" correlate to the regional markets into which the motion picture industry releases movies. Simply put, RPC Codes are placed on Movie Discs marketed throughout the world based on the region of the world where they are being sold. These RPC codes help to control and prevent the pirating of new release movies into other motion picture market regions prior to their true release dates within those markets. The CD-RW/DVD-ROM drive supports the current RPC phase 2 industry specifications. The drive's regional code is set to the code found on the first DVD Video Disc that you load into your drive. The regional code will change if another DVD Video Disc from another region is inserted. Your CD-RW/DVD-ROM allows the regional code to change four times. The fifth time a different regional coded DVD is inserted. Your drive will be permanently set to that regional code.
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Q: Will this CD-ROM drive work with OS/2 2.1?
A: The CD-ROM is an ATAPI compatible device and generally do not require drivers. OS/2 supports ATAPI devices; therefore there should not be any problems between our CD-ROM's and OS/2.
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Q: Whenever I try to read a CD, I get the message "CDR101 not ready reading drive D, Abort, Retry, Fail" (D: Representing your CD-ROM drive letter)
A: There are a few reasons as to why you would get this message:
- The drive is not connected correctly.
- You are loading DOS drivers (Windows users)
- The drive is defective.
Connecting the Drive:
Double-check all connections on the CD-ROM (Red stripe on the IDE interface cable is connected to pin 1 and the jumper set to Master, Slave, or Cable Select).
Double-check the connections to the motherboard as well (The red stripe on the IDE interface cable is connected to pin 1 and firmly seated in the IDE port).
DOS Drivers (Windows users) Check the Autoexec.bat and Config.sys to verify you are not loading DOS drivers. If you are you need to REM them out. (e.g. REM Device=C:\IOMCDROM\MSCDEX.EXE\D: CD0001). The following procedure will assist you.
- Boot the computer to "Safe Mode" (tap on the F8 key to get the Microsoft Windows Startup Menu.).
- Select option 3, "Safe Mode".
- Once in Safe Mode, right click on "My Computer", select "Properties".
- Click on the "Device Manager" tab.
- Click on the "+" sign next to "CD-ROM".
- Remove any CD-ROM(s) that are listed.
- Close the "Device Manager" 8. Click "Start," select "Run".
- Type "sysedit".
- Check the "Autoexec.bat" and "Config.sys" to verify you are not loading DOS drivers. If you are, REM them out. (E.g. REM Device=C:\IOMCDROM\MSCDEX.EXE\D: CD0001).
- Once you have finished, reboot the computer normally.
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Q: My CD-ROM does not read my CD-RW disks. What do I do?
A: There are several reasons why your CD-ROM won't read CD-R's or CD-RW's. This happens mostly because of the way the CD's were written. The CD-ROM should read the CD-R's and CD-RW's just like a normal CD. Try the CD-R or CD-RW on another CD-ROM drive, not a CD-RW drive. Another reason would be the software that you used to record the CD. The software may have been out of date or not compatible with the brand of CD-R's or CD-RW's you are using. One example would be Adaptec's DirectCD (UDF format). DirectCD software records the in a UDF format, which is not compatible with this drive. You can fix this by going to Adaptec's website, >http://www.adaptec.com and download an available UDF Reader.
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DVD-RAM FAQs
Q: Do I need to install special drivers for my DVD-RAM?
A: Yes, in most cases your DVD-RAM will come with a special software driver called "Write DVD". This must be installed in addition to a SCSI host adapter driver. You can purchase "Write DVD" at our website.
Q: How do I play DVD movies on my computer?
A: You must have a DVD/MPEG-2 card and the appropriate software installed on your computer system in order to view DVD movies. DVD/MPEG-2 kit are sold on our site.
Q: Can I install a DVD-RAM in a Apple Power Mac G3?
A: Yes, but you must have a SCSI card installed (i.e. Apple Ultra SCSI PCI card) and a SCSI software driver. You will also need DVD software package, which can be purchased on our site.
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