Freight Forwarding: What You Need To Know Before Hiring One

If you’ve never heard the term “freight forwarder,” you might be puzzled. Is this a shipping firm? What exactly is a delivery manager? Are you looking for a partner who can help you import and export? A commercial freight forwarder isn’t any of these things, but it does take on some of their responsibilities. International trade’s procedures, documents, and regulatory requirements can be daunting. You can, however, be a successful global shipper without bogging down in logistical concerns.

So, what exactly is the role of a freight forwarder?

A freight forwarder is a firm that specialises in organising product storage and shipments on behalf of its delivery companies. It usually offers a comprehensive suite of services, such as transhipment monitoring, shipping and export document processing, warehouse management, cargo space reservation, freight negotiation, freight consolidation, cargo insurance, and insurance claim filing.

Freight forwarding companies typically ship under their bills of lading or air waybills, also known as house bills of lading or house air waybills. Furthermore, their agents or affiliates at the desired location, also known as international freight forwarders, handle document delivery, deconsolidation, and freight collection.

That concept is a little more elaborate and complicated, so let’s go with a simple definition:

A freight forwarder is an organisation that handles your goods’ import and export.

For those willing to engage in international shipping, whether exporting and importing, this article covers the overview of what a freight forwarder is, what a freight forwarder does, and what you need to know before hiring the best freight forwarding in Singapore.


10 Things You Should Know About Freight Forwarding

When transporting large loads on a worldwide scale, things can quickly become complicated and escalate. You require guidance in logistics operations, whether you’re using sea or air transportation. Many international shipping companies use an lcl freight forwarder to speed up their shipments.

Before hiring a sea or air freight forwarding corporation for air freight services, here are ten things to keep in mind.

#1: Services

Freight forwarders are supply chain management specialists in the industry. They provide extremely valuable assistance, services, and solutions for your shipments. Here are some of the responsibilities of freight forwarders:

  • Documents for international import/export
  • Customs
  • Customs
  • Storage
  • Load insurance coverage
  • Inventory control and management

If you need a multinational air freight forwarder to handle specific tasks like storage or packaging, ensure you know what services and solutions your prospective freight forwarder offers.

#2: No-stress

An experienced freight forwarder who specialises in both air and ocean freight services help you take it easy. If you have time-sensitive shipping or have encountered challenges in the last mile of your distribution chain, the right freight forwarder can assist you.

Knowing the details of taking massive shipments into and out of countries is an integral part of the sea freight and air freight services. These professionals understand what documentation you need for your shipments and when you should present them.

#3. Errors

In the world of international shipping supply routes, delays are unavoidable. Your freight forwarding company is not to blame if this happens. The majority of reasons for shipping line delays – poor weather, port disruptions, and mechanical malfunctions – are beyond the control of a freight forwarder.

Even if you’re undergoing a frustrating shipping delay, assure that your freight forwarder will handle the situation professionally and promptly.

#4: Phases

The freight forwarding process, regardless of whether it is by air or by sea, can be divided into the following basic steps.

  • Export Haulage: Transportation of goods from a storage facility or manufacturer to a freight forwarder’s storeroom is known as export haulage.
  • Export Customs Clearance: The shipment is permitted to leave its home country.
  • Origin Handling: When the shipment reaches its final destination state, officials unload it and compare the booking paperwork to the delivery contents.
  • Import Customs Clearance: Port authorities examine your customs documents to ensure that they are complete and accurate.
  • Destination Handling: Transferring cargo to the import warehouse is referred to as destination handling.
  • Import Haulage: From the import warehouse to the final destination, the shipment travels.

This is not a straightforward procedure. It’s critical for your company’s bottom line that these stages run smoothly. A professional freight forwarder can assist you.

#5: Documentation

Your freight forwarder will provide you with several essential documents to guarantee your shipment’s security and avoid future legal concerns.

Some of the records you’ll obtain from your freight forwarder are the following:

  • Invoice
  • Bill of lading
  • Certificate of origin declaration
  • Inspection license
  • Export permit
  • Export shipping details
  • Shipper’s export declaration

#6: Packaging And Labeling

Freight forwarders also provide a variety of services to their clients in addition to carrying cargo internationally.

Freight forwarders may package and store your items upon request, as well as provide precise classifications or labels for each product, including weight designations and whether or not the items are considered unsafe.

#7: Storage

The best freight forwarder also provides storage space solutions in both the sending and receiving countries. Your items will be insured and stored in a climate-controlled, secure environment.

#8: Legalisation

One of the significant advantages of hiring a freight forwarder is that they are familiar with the legal requirements in various countries. Even if your company is based in Singapore, you must be familiar with the laws of your country of origin and destination if you are shipping goods internationally. You can get help from the best freight forwarder in Singapore.

#9: Prohibited Items

Certain items are prohibited from being shipped into other states. Toxic chemicals, flammable substances, narcotics and liquor, electronics, sharp tools, and perishable items are not permitted.

The best freight forwarder can help you if you’re concerned about the validity of your cargo.

#10: Network

A freight forwarder with a huge network in worldwide air and ocean transportation and involvement in industry organisations has a strong network.

A freight forwarder with an extensive network can cut down on trip time, provide you with the best quotation, and navigate the unavoidable circumstances with ease.


Many profitable companies rely heavily on imports and exports. International shipping can be a lucrative business opportunity, but it can also be intimidating. With the proper knowledge about your industry and the services needed for your demands, it will be easier for you to figure out which freight forwarding company to hire.